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Customer Engineer

You’ll be helping our customers build cool stuff on Replicate. You’ll be pointing them in the right direction, solving gnarly technical problems, but you’ll also be showing them how to build with AI.

There are going to be boring bits of the job (”my credit card’s not working”) but you’ll also be automating as much of this as possible so you can work on the interesting things.

We're looking for the right person, not just someone who checks boxes, so you don't need to satisfy all of these things. But, you’ve probably got these qualities:

  • Some experience building software in Python.

  • Outstanding communication skills. You'll be the face of the company.

  • Strong engineering skills troubleshooting complex code. You'll need to confidently debug a customer's problem.

  • You tinker with AI. You’re going to be helping our customers build with AI, and you’re going to be automating as much of your job as you can.

  • Scrappy, creative energy. You need to do whatever it takes to make something work for customers, as quickly as possible.

Salary

$150k - $210k USD

Apply now

Can you work from our office in San Francisco at least 3 days a week? Required

This role can be remote or in-person.

Can you legally work in the United States, Canada, the UK, or the EU? Required
How many years of full-time work experience do you have? Required
Have you ever used Replicate? Required

For this role specifically, we would love to hire a member of our community and would make tradeoffs in other areas of experience if you're power user. But it's not strictly necessary.

How would you rate your Python skills? Required